We are incredibly proud of the service and quality that we offer, and nothing gives us more pleasure than hearing back from our customers.
Below are a few of the emails and letters that we have recently received, so please be assured that when you place an order with us we will do everything we can to exceed your expectations.
Hi Mark,
FedEx worked, thanks very much. (Saturday 10am delivery to the hotel intime for Daughters Wedding)
I’m very pleased with the Bag and am sure it will be well used. Regards,
Janet
Kent, UK
Thank you so much. The shoes are fab. Love the Horn!!
Bridget
Dorset, UK
Hi Mark i received the bag today it is just as i wanted it. Love it!!! Thanks for all your help!
Monika
London UK
Monika had a special bag made by changing one of our existing styles.
The Kudo horn arrived on the 14th, thank you. It was worth the wait. She even cheered up for at least half an hour. (which is quite remarkable) As ever I shall champion your business wherever possible and will not hesitate to purchase from you in the future. Thanks again. ( It’s her birthday at the end of the month, I now she wants a cowhide handbag . I shall tell her I’ve ordered it , that should give me a month’s grace
Jamie,
Adress withheld for his safety..!
UK
Thank you Mark, luckie is here and gorgeous. I love the green pocket. Will definitely be back to you next time I need a bag. Fast service much appreciated, thank you again.
Emma
Newcastle upon Tyne, UK
Just to let you know the bag arrived this afternoon. It looks great and I’m sure my mate will love it.
Thanks so much for organising it so swiftly.
Have a great weekend.
Abbie
London, UK
Just a short note to say a big thank you to everyone for pulling out all the stops in making and getting my lovely handbag to me at 8.45am on Christmas Eve.
It was actually a birthday (Boxing Day) present for me from my husband and it was the only handbag I have ever wanted that much!
So, thank you again, and well done.
Kind Regards
Jane
Weymouth, UK
Hello Mark
It has safely arrived and I like so much if she changes her mind I shall use it.
thanks
MR SimonSanger-Anderson
Exeter, UK
Hi Mark,
It arrived today-i have only had a sneaky peak as it is a xmas present,but it looks brilliant! I am really happy about the choice of colours and the quality-thank you SO much for getting it to me early. i will be in touch in the spring for something else.
Have a great Christmas and New Year.
Best wishes
Sarah
Wiltshire, UK
Hi
Just to let you know that my bag arrived safely a few days ago – it’s gorgeous.
Thank you
Joanna
Wirral, UK
Hi I recently took delivery of one of your giant leather beanbags and I like it very much. So much so, in fact, that I’d like to order two more. Do you think that would be possible?
Thanks
Theo
London, UK.
Dear Mark
Our giant sheepskin beanbag arrived. It’s really gorgeous. My Daughter is delighted. My other daughter wants one now.
Regards
Anne
Cheshire, UK
Hi Mark,
Received the bag today, my wife is very happy with the Vernie, it was worth the wait. Thanks
Paul
Kiama, NSW, Australia
Hi Mark,
Received my package on Saturday. Well worth the wait. Beautiful style, materials and craftsmanship. Thanks. I am sure you will be hearing from me again.
Thanks for your assistance,
Donna
Palm Bay, Florida, USA
My handbag arrived today – love it! Thank you very much,
Anita
Hampshire, UK
Hello Mark — My bag has arrived and I am thrilled with it. It is just what I needed. Not only is it safe and easy to use but it is also very beautiful and well made.I can’t thank you enough. No doubt I shall be coming back to you again and again for more of your individual bags.
Many thanks
Judith
Derbyshire, UK
I wanted to let you know that I picked up the bags from Fedex yesterday afternoon, and I must say, they are gorgeous. They will look fabulous this Stampede!
The cowhide Iphone cases, are perfect as business card holders. What a unique way to protect/display your business cards!
Shona
Calgary, Alberta, Canada
All received and everything is beautiful!!!!
Thanks
Alison
Sandhurst, UK
I got the bag two days ago, amazing service, thank you! I’ll definitely recommend your company…
Jo,
London, UK
A very happy customer now!
Thank you for all your efforts and emails, I shall miss you!
Regards
Tess
Cornwall, UK
Thank you so much for everything, I received my bag this afternoon and it is so much better than I expected, I love it! I really am very pleased with it and your service has been excellent. Plus I can take it on holiday too!
I am already looking at my next purchase and spreading the word to my friends about your wonderful service.
Thanks again and best wishes,
Jude
Doncaster, UK.
Thankyou for sending my Dudley bag so quickly. Really pleased with it!
Clare
London, UK
I should say that I am delighted with my hugo bag and zebrini purse which I took delivery of.
With kind regards
Liz
Bristol, UK
just to say that Barbara’s bag arrived today and she is absolutely delighted with it!
Thank you for being so helpful, it was very much appreciated!
Kind regards
John
Wiltshire, UK
I am absolutely delighted/over the moon/thrilled to bits (!!) with both the bag and purse – they are stunning – and the quality of work is outstanding – thank you so much!! I shall be the envy of all my friends!!
I will most definitely recommend you – or shall I keep you as my own little secret…..!!
Thanks again,
Lisa
Berkshire, UK
Received the bag today. Thrilled with the speed of the delivery and the quality.
Thank you very much indeed.
Amanda
Staffordshire, UK
Just to let you know that my Boisonberry Puppie bag arrived safely today – and its purrrrrfect, thank you!
Vivienne
Kent, UK
Just to say thank you very much for my bag and the excellent customer service. I’m absolutely delighted
Jane
Guilford, UK
I just wanted to say thank you for all your help purchasing my handbags – they are both beautiful! The watermelon is a great colour.
Alison
Essex, UK
I received my bag yesterday and it was well worth the wait! I LOVE it.
Thanks so very much,
Karen
Rudersdal, Denmark
Bag arrived today – I am delighted with it – the quality is fantastic.
Thanks very much for your help – am sure my Mum will be very happy with her present.
Regards
Diane
Surrey, UK
Love the bag, I will order another colour at some point. Thank you for getting it to me so quickly.
Acrelda
London, UK
and even when it goes wrong we pride ourselfs on sorting it out for you
Mark, Confirming receipt of part refund. As ever, prompt and as good as your word. The quality is superb, the fit is outstanding, and this item is definitely not for returning! Thanks again for all your help with this transaction.
Thanks again for such extra-special service.
Stuart
Perthshire and Kinross, Scotland
OUTSTANDING BAG!!! I received the gorgeous bag today in plenty of time for my daughters birthday this weekend. She is going to flip, it’s sooo soft, she will love it. It is a finely crafted piece that she will cherish all of her life. Thanks for everything,
Chris
Massachusetts, USA
We’ve just got back from our travels and I wanted to let you know it all arrived safely and on time. I’m thrilled with it, thank you for all the effort you put in.
Claire
London, UK
It arrived on Friday thank you – it’s beautiful
Rachel
Derbyshire, UK
I received the bag on Friday, thanks so much. My friend was over the moon with it, it was a birthday pressie, she loved it.
Thanks again
Dionne
Kent, UK
Just wanted to let you know that I received my bag yesterday – and I love it, it’s perfect. Thank you very much for arranging it all so quickly for me – it’s very much appreciated.
Jenni
Bristol, UK
I just wanted to thank you for the bag which arrived today and your service which is fabulous! The background cream colour is a perfect match although the brown patches are much darker than the patches on my shoes but I can get away with it. I absolutely love the bag, very cute … I am extremely pleased with it and will highly recommend you to all my friends.
Sincere thanks once again,
Julie
Liverpool, UK
Its perfect – I have seen it in an amazing blue; a royal blue it’s LUSH !!
Nadia
UK
All received and absolutely love it. Thanks for getting it to me before the weekend.
Kay
Dorset, UK
My bag arrived yesterday, I am thrilled with it, it was defiantly worth the wait.
Regards
Helen
Bromsgrove, UK
Thank you so much!
I’ve been searching for bags like these everywhere!
Alison
Oxford, UK
Thanks for your fantastic customer service!
Have a good weekend,
Esther
UK
Thank you so much. The large Z Sac I ordered didn’t leave my side over Christmas and New Year – really handy and comfy, and deceptive – you can fit a bottle of wine in it … I will be ordering at least one more just for me !
Take care
Kind regards
Louise
London, UK
Thank you for all your help and service. My daughter is delighted
Kind regards
Margaret
Norwick UK
The soft brown Z top bag that I ordered arrived last Thursday, thank you it is really lovely, exactly what I wanted, thank you also for dealing with all my enquiries so politely and promptly.
Rebecca
London, UK
I just received the bags. They are beautiful!
Thank you so much.
Marta
California, USA
I just wanted to say thank you for all your help purchasing my handbags – they are both beautiful! The watermelon is a great colour.
Hope you have a very happy Christmas and best wishes for the New Year.
Alison
Essex, UK
Very impressive service indeed!
Many thanks and happy christmas
All the best
Vicky
Morpeth, UK
Just to let you know that the bags have arrived and are as great as anticipated.
I have been spreading the word about great products AND great customer service – a very rare combination these days.
Have a lovely Christmas.
Louise
London, UK
Just wanted to let you know that I received the Tucket bags today. They are gorgeous!!! Thank you so much! Merry Christmas!
Kindest Regards,
Kerry,
Pittsburgh, Pennsylvania, USA